Archive for the ‘Toftrees’ Category

I would like to thank a team member for outstanding service…


Community:                  Toftrees
Residency Status:        Current Resident
I would like to thank:  Denny Gibbons, Dana, Ryan, Greg & Dan/Lori & Rental Staff
For WOWing me by:    I have been living here for almost 2 years. I have gotten to know a few of your

I would like to thank a team member for outstanding service…

Community:                  Toftrees
Residency Status:        Current Resident
I would like to thank:  Sean and Dan
For WOWing me by:    Sean and Dan did a wonderful job replacing my old air conditioner. I was impressed that they took the pain to carry the heavy instrument

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 7/1/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
No
Comments
I could not tell that any work was actually completed. My problem remains unchanged.

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 7/1/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
The work order was for “running out of hot water”. The technician just turned up the heat setting to the highest setting.

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 7/1/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
I was running out of hot water. The temperature on the water was set to 120 degrees (which I requested when they